Due to the limited availability of reservation space in our semi-private studio, we allow 4 hours prior to class of a cancellation window through our App and by Web Portal. This will allow your sling to be available for another potential student on the wait list or viewing the class.
If you need to cancel class after the 4 hours mark, arrive at class late and find the door locked, or simply do not show for your scheduled time, you will be charged the full amount of that class by either first, a deduction of a credit on your account, or second, if no credits are available to deduct, by charge to your credit card on file.
If you are unable to attend class, you must contact Kim by text at 330-696-1097 after the 4 hours prior and before class. Any exceptions to this policy must be approved by Kim.